Key Account Manager

About us

We are committed to helping our customers (shippers and manufacturers in every industry) grow by facilitating the movement of their products and managing their supply chains. Our team is committed to getting the job done, whatever it takes.
Named one of "Dallas 100 fastest-growing private companies in North Texas" by the Dallas Business Journal in 2019 for the 4th consecutive year in a row.
Named one of Transport Topics 100 Top Freight Brokerage Firms in 2020 for the 3rd consecutive year in a row.
In business for over 20 years with 6 offices located in Brighton MI, Dallas TX, Frisco TX, Hurst TX, San Antonio TX, and Southlake TX.
Our Key Account Managers are highly motivated, goal oriented and strong communicators who succeed in a fast-paced and competitive environment. They set and maintain high standards of service and reliability and we take pride in their contributions. As such, we are committed to recruiting, training, and retaining intelligent and tenacious individuals.

What we offer you

Competitive compensation package (base + uncapped incentives).
The training, knowledge, and tools you will need to succeed.
Medical, dental, vision + free life and telehealth insurance.
Excellent 401(k) with 4% match, vested immediately once eligible.
Paid time off, paid volunteer time off, and paid holidays.
A fast-paced, competitive, and team-oriented atmosphere.
Responsibilities

Serve as the lead point of contact for companys key accounts, and internal teams.
Develop and maintain strategic long-term trusting relationships with customers to ensure organic growth, account expansion, and network selling.
Anticipate customer needs and perform macro-level problem solving while maximizing customer satisfaction.
Manage top and bottom lines for assigned book of business while ensuring company objectives are met.
Plan, organize and facilitate quarterly business reviews, annual bid packages, and other virtual and/or customer facing meetings.
Collaborate with external and internal teams to ensure that customer needs are understood and supported.
Use established tools, software, and processes and ensure all data is updated and accurate.
Qualifications

Previous experience as Key Account Manager for 2+ years in truckload market.
Experience managing a $1M to $2M in gross profit book of business.
Strong understanding of truckload market.
Excellent verbal/written communication skills and follow-thru abilities.
Problem-solving and negotiation aptitude.
Excellent time and project management skills.
Strong work ethic with team mentality.
Normal working hours for this position are 7:30 AM - 4:30 PM CST Monday Friday.

We are proud to be an Equal Opportunity Employer. We support a working environment that provides qualified employees and applicants with equal employment opportunity on a non-discriminatory basis without regard to race, color, creed, age, religion, gender (including pregnancy, gender identification and/or gender nonconformity) sexual orientation, marital status, national origin, ancestry, ethnicity, genetic information, physical or mental disability, citizenship, past, current or prospective service in the uniformed services or any other basis prohibited by federal, state, or local law.